Privacy Policy

Welcome to VIVELIA STORE.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Billing & shipping address
  • Phone number
  • Email address
  • Payment details (processed securely through payment gateways)

Device Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Cookies and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails (only if you subscribe)

3. Payment Security

All payments are processed through secure third-party payment providers.
We do not store your complete credit/debit card information on our servers.

4. Sharing Your Information

We do not sell or rent your personal information.
Your information may only be shared with trusted third parties such as:

  • Payment gateways
  • Shipping providers
  • Marketing and analytics services
  • Legal authorities if required by law

5. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember customer preferences
  • Analyze traffic and shopping behavior

You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Unsubscribe from marketing emails anytime

7. Data Protection

We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.

8. Third-Party Services

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Store Name: VIVELIA STORE
Email: info@techno-pros.com
Phone: +971 52 230 9637